Support Center

Having Trouble Verifying Location (Known Issue)

Last Updated: Oct 15, 2018 02:20PM EDT
There is currently a known issue with Sprint's, AT&Ts, Boost's and Virgin's location services in which they are currently not providing location information and as a result, we are unable to verify your location.

We have been in touch with the service provider and they are working on a resolution. At this time we would like to recommend a different connection such as wifi, a hardwire connection, or another wireless service provider. We apologize for any inconvenience this may cause. ‚ÄčIf you are not a Sprint, Boost or Virgin customer, please contact us at (844) 887-6836. 


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