There is currently a known issue with Sprint's, AT&Ts, Boost's and Virgin's location services in which they are currently not providing location information and as a result, we are unable to verify your location.
We have been in touch with the service provider and they are working on a resolution. At this time we would like to recommend a different connection such as wifi, a hardwire connection, or another wireless service provider. We apologize for any inconvenience this may cause. If you are not a Sprint, Boost or Virgin customer, please contact us at (844) 887-6836.